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Legal and trust

Privacy Policy

This launch privacy summary explains the information Lumanox uses to operate scheduled private sessions. These terms may be updated as Lumanox grows and should be read together with any additional policies shown during checkout, onboarding, or session requests.

  • We use account, profile, request, payment-status, and call-status information to operate the marketplace.
  • Payment processing is handled through secure payment providers; Lumanox should not ask members or advisors to send card details by message.
  • We use contact details to support account access, scheduling, paid private sessions, trust, safety, and support.
  • We may retain records needed for legal, security, refund, dispute, accounting, and marketplace operations.
  • Do not submit emergency, crisis, medical, legal, financial, or mental-health information through Lumanox.