Creator Agreement

1. Agreement and When It Becomes Effective

This Creator Agreement (“Agreement”) applies to a person who applies to offer or offers private sessions through Lumanox as a Creator.

This Agreement is between the Creator and Eduardo Jose Valido II d/b/a Lumanox (“Lumanox,” “we,” “us,” or “our”).

Your acceptance during the Creator application creates binding obligations regarding your application, confidentiality, content, conduct, legal compliance, and use of Lumanox. Acceptance does not guarantee approval.

Your commercial right to offer paid sessions through Lumanox begins only after Lumanox approves your Creator application, your Creator account remains in good standing, and any required Stripe Connect onboarding or Platform setup is complete.

This Agreement supplements the Terms of Service, Privacy Policy, Refund & Cancellation Policy, Safety & Prohibited Conduct Policy, Copyright & DMCA Policy, and Call & Communications Notice. For Creator-specific matters, this Agreement controls if there is a conflict.

2. Eligibility and Approval

You must be at least 18 years old, currently reside in the United States, maintain a valid call-ready U.S. telephone number, and be legally able to enter into this Agreement.

You must provide truthful and complete application information. Lumanox may review public-presence links and other information you submit to evaluate trust, authenticity, fit, safety, and Platform risk.

Submission does not guarantee approval. Lumanox may approve, reject, request clarification, restrict, suspend, or remove Creator access consistent with Platform rules and applicable law.

3. Independent Provider Relationship

You provide Creator services as an independent provider and not as an employee, agent, partner, franchisee, joint venturer, representative, or legal representative of Lumanox.

Nothing in this Agreement gives you authority to bind Lumanox, make commitments on Lumanox’s behalf, incur obligations for Lumanox, or represent that Lumanox guarantees or endorses your abilities, accuracy, claims, or outcomes.

Subject to Platform rules and the features Lumanox makes available, you control whether to offer sessions, what lawful methods you use, which packages you create, your availability, and whether to accept a particular session request.

Lumanox does not promise minimum hours, minimum requests, minimum revenue, exclusivity, or continued access to the Platform.

The legal classification of a working relationship depends on applicable law and actual circumstances; this section describes the relationship the parties intend and the operational model Lumanox uses.

4. Your Business and Legal Responsibilities

You are responsible for the actual Creator service you choose to offer and for determining whether you may lawfully offer it. You are responsible for licenses, registrations, permits, credentials, insurance, and authorizations legally applicable to your activities, as well as the federal, state, and local income, self-employment, business, and similar Creator-side tax obligations arising from your activities.

You must comply with laws governing your own conduct and service and make a good-faith effort to provide accurate location, service, tax, and compliance facts when Lumanox reasonably requests them. Platform approval or package publication does not constitute professional licensing, legal advice, legal clearance, certification of supernatural or professional ability, or a guarantee that a service is lawful everywhere.

You must maintain truthful profile, package, service, credential, account, and payout information and promptly correct material inaccuracies.

5. Creator Profile, Public Presence, and Content

You must use a truthful Creator name and profile and may not impersonate another person or create a misleading identity.

You represent that you have the right to use and submit profile photographs, biographies, package descriptions, public links, trademarks, testimonials, and other content you provide.

You retain ownership of your content. You grant Lumanox a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, format, transmit, moderate, and use your public Creator name, public image or likeness, biography, specialties, public profile content, and public package content as reasonably necessary to operate Lumanox and truthfully promote your Lumanox presence and Lumanox itself.

Lumanox may not materially alter public content in a way that falsely attributes a statement, endorsement, credential, or service to you. This license does not authorize Lumanox to state that you are employed, licensed, certified, endorsed, or guaranteed by Lumanox when that is not true.

This license continues for retained records or archival copies to the extent reasonably necessary for legal, security, audit, dispute, backup, or compliance purposes after content is removed from public display.

6. Packages, Pricing, and Availability

You are responsible for making package titles and descriptions truthful, clear, and consistent with Platform rules.

Packages use fixed upfront prices and stated durations. You may not advertise one service and intentionally deliver a materially different service.

You may control your availability through the Platform. “Available Now” is a presence signal only and does not obligate you to accept every request or create a live on-demand calling relationship.

When you accept a request or agree to a scheduled time, you are expected to reserve that time and make a reasonable good-faith effort to deliver the purchased package.

7. Service Scope and Prohibited Services

Lawful, non-regulated Creator services may include coaching, mentorship, relationship or life guidance, career or business guidance, instruction, creative or performance feedback, general non-medical fitness or wellness guidance, strategy, entertainment, reflection, spiritual guidance, tarot or astrology, personal insight, and other lawful non-regulated custom specialties. The actual substance of your service controls over its label.

You may not present yourself through Lumanox as providing medical advice or treatment, therapy or professional mental-health counseling, legal advice, financial or investment advice, tax advice, immigration advice, crisis or emergency services, or another regulated professional service requiring a product Lumanox does not currently operate. No such professional-services product is part of the current launch.

You may not diagnose, treat, cure, prevent, prescribe, provide therapy or professional counseling, direct a Member to change prescribed treatment, or tell a Member to avoid qualified professional or emergency help.

You may not guarantee predictions or outcomes, including relationship, reconciliation, pregnancy, health, financial, legal, immigration, business, safety, or other future results.

You and Members may not use Lumanox to offer, request, arrange, facilitate, or transact for unlawful services or commerce, prostitution, escort or paid sexual services, sexual exploitation or trafficking, unlawful controlled-substance transactions, weapons or explosives transactions, gambling or wagering services, money laundering, unauthorized money transmission, unlawful financial, investment, or lending products, criminal facilitation, regulated professional services prohibited by the current product, or other unlawful commerce.

Lawful discussion, education, or non-regulated coaching about a subject is not prohibited merely because the subject can also involve a regulated service. You may not disguise an actual prohibited service as coaching, guidance, entertainment, or another label.

8. No Fear-Based or Exploitative Selling

You may not use fear, coercion, spiritual threats, or exploitation to obtain additional payment or continued engagement.

Prohibited examples include claiming a Member is cursed, hexed, possessed, spiritually contaminated, or in imminent supernatural danger and then pressuring the Member to pay for cleansing, removal, protection, spells, or additional sessions.

You may not state or imply that harm will occur unless the Member pays more.

You may not exploit grief, loneliness, illness, trauma, relationship distress, financial distress, legal trouble, immigration stress, spiritual fear, or crisis.

9. Member Privacy and Confidentiality

You must protect nonpublic Member information you learn through Lumanox.

You may use Member information only as reasonably necessary to deliver the requested Lumanox session, communicate through authorized Platform channels, comply with law, or address a legitimate support or dispute matter.

You may not publish, sell, disclose, screenshot, doxx, or otherwise misuse Member names, telephone numbers, email addresses, session details, private notes, payment information, or other nonpublic information without a lawful basis and appropriate permission.

You may not use Member information obtained through Lumanox to build unrelated marketing lists or solicit Members off-platform.

10. Private Calls, Recording, and Communications

Lumanox currently delivers private sessions by telephone through a third-party voice provider, currently Plivo.

By maintaining a call-ready number and accepting or delivering a Lumanox telephone session, you consent to service-related calls reasonably necessary to connect and deliver that session, including calls from a Lumanox-controlled or provider-controlled relay number.

Lumanox’s product does not enable recording or transcription of private sessions. You may not record or transcribe a Lumanox session unless all participant consent required by applicable law has been obtained and any Lumanox authorization required by Platform rules has also been obtained.

The voice provider necessarily processes call signaling and audio media to connect the call and may process related information under its terms and applicable law.

Personal phone numbers are intended to remain private through Lumanox’s relay design. Do not attempt to defeat the relay or collect a Member’s personal number for circumvention.

11. Platform Fees and Creator Allocation

The standard Platform Fee is based on Lumanox's monthly gross revenue and applies platform-wide. The standard revenue-based schedule is 25% Platform Fee / 75% Creator Allocation from $0 to under $10,000 in monthly gross revenue; 20% / 80% from $10,000 to under $25,000; 15% / 85% from $25,000 to under $50,000; and 10% / 90% at $50,000 or more. The better rate begins at each threshold. A Creator-specific arrangement may instead use another approved split, including an arrangement made before onboarding or later during the Creator relationship, such as a promotional or retention arrangement. A Creator request for a different rate does not change the rate by itself. Lumanox must approve, configure, and clearly disclose the new arrangement, and you must accept it where acceptance is required before it applies.

Creator-specific arrangements are personal to the applicable Creator. You do not have a right to another Creator’s rate, and no rate is promised forever.

Lumanox records the applicable fee rate with the transaction so the split for a completed payment can be reconciled to the rate in effect for that transaction.

If Lumanox proposes a less favorable future rate, meaning that your Creator Allocation decreases or the Platform Fee increases, it applies only prospectively and only after you affirmatively accept the exact arrangement before affected future paid transactions use it. A better rate may apply prospectively without additional acceptance after Lumanox gives you clear notice through the Platform or another reasonable communication channel; you do not need to re-accept this entire Agreement merely to receive more money. Completed transaction economics and historical fee records are not retroactively rewritten, except for legitimate transaction adjustments such as refunds, reversals, or corrections.

Creator-side income, self-employment, business, and similar taxes remain your responsibility. Separately, where applicable law places marketplace, sales, use, or similar transaction-tax duties directly on Lumanox, Lumanox may calculate, collect, withhold, report, or remit those amounts. Lumanox may provide jurisdiction-specific marketplace-provider certifications or account notices only when Lumanox actually assumes the corresponding duty; this Agreement does not state that every jurisdiction is currently configured.

Taxes, refunds, disputes, chargebacks, reversals, corrections, and other adjustments may affect the amount ultimately available for payout.

12. Stripe Connect and Payouts

Lumanox uses Stripe Connect for Creator payment onboarding and payouts.

You must agree to Stripe’s applicable terms, including the Stripe Connected Account Agreement and incorporated Stripe terms, and complete Stripe’s required identity, tax, banking, and compliance steps.

Stripe, not Lumanox, may request sensitive identity or banking information needed for payment compliance. Do not send Social Security numbers, full bank credentials, identity documents, or similar Stripe onboarding information to Members or through ordinary Lumanox support messages unless Lumanox specifically provides a secure authorized process.

Stripe may control verification, payout eligibility, payout timing, reserves, holds, negative balances, or restrictions. Lumanox does not guarantee a particular payout date.

13. Refunds, Disputes, Chargebacks, Holds, and Offsets

Member refunds and cancellations are governed by the Refund & Cancellation Policy.

If a payment is refunded, reversed, disputed, charged back, duplicated, fraudulent, or associated with non-delivery or prohibited conduct, Lumanox may reduce, reverse, void, hold, block, or offset the related Creator earnings or accounting record to the extent permitted by law and consistent with the transaction records.

Lumanox may place a temporary hold on Creator earnings while a legitimate refund, dispute, fraud, safety, legal, or reconciliation issue is investigated.

You must reasonably cooperate with requests for nonprivileged information needed to respond to a payment dispute or support claim.

14. Attendance, Cancellations, and Session Delivery

When you confirm a paid session, you must make a reasonable good-faith effort to be available at the scheduled time and call-ready number.

If you cannot attend, use available Platform cancellation or support tools as soon as reasonably possible.

Repeated Creator no-shows, avoidable non-delivery, or failure to keep a usable call-ready number may result in refunds, earnings adjustments, restrictions, suspension, or removal.

If a call is interrupted, cooperate with reasonable Platform retry or reconnection procedures while the session remains eligible. Do not demand off-platform payment to continue a session interrupted by a Platform or provider issue.

15. Off-Platform Circumvention

You may not direct or pressure a Member to move a Lumanox-discovered, requested, scheduled, paid, initiated, or delivered session off-platform to avoid fees, payment protections, refund procedures, safety controls, or Platform rules.

You may maintain independent businesses and relationships outside Lumanox, but you may not misuse Lumanox Member information or Platform activity to circumvent Lumanox for a Lumanox-originated transaction.

You may not create, purchase, solicit, or knowingly use fake or false reviews, testimonials, screenshots, followers, or social proof in connection with Lumanox.

You may not condition an incentive on a Member leaving a review with a particular positive or negative sentiment.

You may not retaliate against, threaten, intimidate, or pressure a Member because of a negative review or because the Member refused to change or remove a review.

If you publicly share a genuine testimonial or endorsement, you are responsible for making disclosures required by applicable advertising law.

17. Intellectual Property and Copyright

You may not upload or use material that infringes another person’s copyright, trademark, publicity, privacy, or other rights.

Lumanox may remove or disable access to content in response to a valid copyright notice, legal complaint, or Platform-policy violation.

Lumanox has adopted a repeat-infringer policy described in the Copyright & DMCA Policy.

18. Safety, Fraud, and Cooperation

You must comply with the Safety & Prohibited Conduct Policy and may not use Lumanox for fraud, impersonation, harassment, hate, threats, sexual exploitation, doxxing, payment abuse, unlawful conduct, or attempts to compromise the Platform.

You must reasonably cooperate with Platform safety, fraud, payment, and security investigations. Cooperation does not require you to waive legal rights or disclose privileged information.

19. Account Status, Suspension, and Termination

Lumanox may restrict, hide, suspend, or terminate Creator access for material or repeated policy violations, non-delivery, fraud, payment risk, unsafe claims, privacy violations, legal requirements, security concerns, or Platform-integrity risk.

Where appropriate, Lumanox may provide a reason or support path. Lumanox may act immediately where delay would create meaningful safety, fraud, legal, payment, or security risk.

Termination does not erase accrued rights or obligations concerning completed transactions, refunds, disputes, chargebacks, taxes, confidentiality, intellectual property, retained records, or other provisions that by their nature survive termination.

20. Account Closure and Retained Records

Creator account closure is subject to unresolved-session, payment, refund, dispute, safety, legal, and financial holds.

When closure is finalized, Lumanox may remove or anonymize direct profile information and disable public Creator state while retaining records reasonably necessary for payment reconciliation, tax and accounting, legal compliance, fraud prevention, safety, disputes, audits, and enforcement.

21. Creator Representations

You represent that:

information you provide to Lumanox is materially accurate;
you have authority to enter this Agreement;
you have the rights necessary to provide your content and services;
your Platform activities will comply with applicable law and Platform policies;
you will not make prohibited guarantees or professional-advice claims; and
you will not knowingly use Lumanox to infringe another person’s rights.

22. Indemnification

To the maximum extent permitted by law, you agree to indemnify and hold harmless Lumanox and its owner from third-party claims, losses, liabilities, damages, and reasonable costs arising from your sessions, unlawful conduct, content, Creator-side income, self-employment, business, licensing, registration, permit, credential, insurance, or similar obligations attributable to you, infringement of another person’s rights, material breach of this Agreement, fraud, misrepresentation, or prohibited off-platform conduct.

This obligation does not transfer to you any statutory duty that applicable law places directly on Lumanox, including a marketplace transaction-tax duty Lumanox is legally required to calculate, collect, withhold, report, or remit. It also does not apply to the extent a claim results from Lumanox’s own conduct for which indemnification cannot lawfully be required.

23. Disclaimer and Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CREATOR ACCESS TO THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.” LUMANOX DOES NOT GUARANTEE REQUEST VOLUME, REVENUE, SESSION COMPLETION, PAYMENT-PROVIDER AVAILABILITY, PAYOUT TIMING, OR CONTINUED MARKETPLACE ACCESS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUMANOX’S LIABILITY TO YOU ARISING FROM A PARTICULAR CREATOR TRANSACTION WILL NOT EXCEED THE GREATER OF THE PLATFORM FEE LUMANOX ACTUALLY RETAINED FOR THAT TRANSACTION OR $100.

Nothing in this Agreement limits liability or rights that cannot lawfully be limited.

24. Governing Law and Venue

This Agreement is governed by Texas law, except where federal law applies or applicable law requires otherwise.

Subject to non-waivable rights and jurisdictional rules, disputes arising from this Agreement may be brought in the state or federal courts serving Dallas County, Texas.

This Agreement does not require arbitration.

25. Changes and Re-Acceptance

Lumanox may update this Agreement for legal, safety, payment, provider, or product changes.

Material changes may require affirmative re-acceptance before a Creator can continue using affected Creator features. Prior versions and acceptance evidence may be retained for legal and audit purposes.

26. Electronic Acceptance

Checking the Creator Agreement acceptance control and submitting your application or otherwise affirmatively accepting the displayed version constitutes your electronic acceptance of that version.

Lumanox may retain the version identifier, content hash, acceptance timestamp, application identifier, user identifier, and acceptance context as evidence of acceptance.

The exact Platform Fee and Creator Allocation shown for your account are accepted through a separate commercial-terms control. Lumanox may retain the exact fee basis points, corresponding allocation, commercial-terms version, effective timestamp, acceptance source, and any superseded commercial arrangement. That commercial record does not rewrite the Agreement or completed transaction records.

27. Contact

Creator support and Agreement questions: support@lumanox.one.