Simple by design
How Lumanox works
The first version is a semi-manual concierge experience. Automation for payments, phone routing, and account history will be added only after approval.
01
Choose an advisor
Browse approved advisors and select someone whose profile fits the conversation you want to have.
02
Pick a prepaid package
Choose 10, 20, or 30 minutes before the call starts. No open-ended billing is part of the MVP.
03
Coordinate the call
During the concierge phase, Lumanox manually confirms timing and call details with the customer and advisor.
04
Resolve delivery issues
If Lumanox or an advisor fails to deliver the call, customers receive replacement minutes or a refund path.